Solved: Honeywell Thermostat Error Codes

November 08, 2022

A Honeywell smart thermostat is an excellent way to better manage how you use your heating and cooling. But like any technology, you might occasionally experience a problem. With its digital display, Honeywell smart thermostats can provide an error code that trained technicians can use to figure out what's happening. Here are a few of the most known error codes you might see on your Honeywell smart thermostat.

Honeywell Thermostat Error e42

You may encounter this error code if your home’s Wi-Fi connection did not present an IP address for the thermostat to hook up to. This can take place if a router doesn't complete the Dynamic Host Configuration Protocol, or DHCP. This process automatically transmits the required IP address for your thermostat to connect.

How to Fix Honeywell Thermostat Error e42

You can fix error code e42 by verifying that your router is enabled for DHCP. Assuming it does, you usually also need to power cycle the router and perform the setup process again with the thermostat. Completing this task should ensure the DHCP is transmitted and connects to the smart thermostat.

Honeywell Thermostat Error e02

Error code e02 appears when the password for connecting to your home’s Wi-Fi router was incorrect. After this error code has appeared for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can attempt to enter the password again.

How to Fix Honeywell Thermostat Error e02

All you need to do to clear error e02 is verify you’re putting in the correct Wi-Fi password when configuring the thermostat.

Honeywell Thermostat Error 40

Error code 40 can show up when the thermostat is notified that a heat pump or air conditioner’s monitoring system has identified a malfunction. Most often, this happens when the compressor isn’t running despite being instructed to. But this error code can also show up if power is shut off from the outdoor unit for an extended period of time. A “High Pressure Fault” error, induced by poor airflow, can lead to this error code. Finally, you may experience error code 40 if there’s an issue with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.

How to Fix Honeywell Thermostat Error 40

You can check the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you turn the thermostat off and on again and error code 40 reappears, you should try to get in touch with an experienced technician.

Honeywell Thermostat Error e43

If a Honeywell thermostat presents error code e43, it can’t communicate with the router, and by extension the Wi-Fi. This might happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).

How to Fix Honeywell Thermostat Error e43

Reset the router by unplugging it and leaving it that way for about 30 seconds. The thermostat could also be disconnected if you recently changed the password or the Wi-Fi’s SSID, which is the name you create for it.

Honeywell Thermostat Error e1

Thermostats utilize sensors to determine the temperature outdoors and indoors. If a sensor breaks down, you might see error code e1 show up on your Honeywell smart thermostat.

How to Fix Honeywell Thermostat Error e1

A skilled technician can replace the sensor and restart the thermostat, which should clear error code e1.

Honeywell Thermostat Error 11n

Error code 11n may appear if the thermostat can’t connect to a heating or cooling unit. This can mean that the equipment itself is malfunctioning and unable to maintain a connection to the thermostat. This sometimes happens when the wiring is defective or even if the thermostat is faulty.

How to Fix Honeywell Thermostat Error 11n

A professional technician can employ a voltmeter to determine if there’s a poor electrical connection. If the wiring on your existing HVAC system is bad, the technician can replace it. If the thermostat itself is the issue, it should probably be replaced.

Honeywell Thermostat Error e2

If you’ve noticed error code e2 show up on your Honeywell smart thermostat, it could mean several different things. For example, one of the sensors responsible for detecting the temperature isn’t working like it should. Other times, it means the router was disconnected from its power source before the thermostat finished the setup process.

How to Fix Honeywell Thermostat Error e2

If the error code is caused by sensor failure, a technician will troubleshoot and replace the affected sensor. If the problem stems from disconnected power, all you’ll have to do is see to it that the router stays on over the course of the setup process.