How to Choose an HVAC Contractor in Franklin Lakes

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No big decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to secure a contractor that will listen to you and make certain they are meeting all your home comfort needs.

HVAC installation is not something you want to try to DIY. You’ll need to find a contractor that is highly skilled in a number of areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get inferior performance from your system.

The experts at Total Comfort have put together some questions to ask to assist you on your journey of finding your ideal HVAC contractor.

Do they have references or referrals?

If you’re looking to work with a company they should be able to give you a list of recent customers that can verify the quality of their work. Once you receive that you can call and find out about their recent HVAC projects, if they are pleased with the results and if they would work with the company again in the future.

There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the knowledge of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will gladly provide you with referrals.

Another option option is enlisting the help of your friends on social media. These recommendations are given by people you know and trust. You’ll most likely not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a social network of your neighbors.

Are they NATE-certified?

If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.

Are they properly licensed and insured?

Almost every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use unqualified workers. A quick online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.

When to ask these questions?

The perfect time to locate a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s functioning properly and get your yearly maintenance scheduled to keep it running properly.

A relationship built on trust and experience is important to us at Total Comfort in Franklin Lakes. Our professionals will gladly answer any questions you may have about home comfort. Give us a call at 201-268-5663 or set up an appointment with us using our online scheduler.

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