What To Do When the Heat Goes Out03/08/2017Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Franklin Lakes during the cooler months, when they’re required to keep you toasty. While you know the team at Total Comfort will forever be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is necessary and save yourself some money if it’s not. We’ve compiled this checklist of things to test before you give us a call. It may sound silly, but make sure everything is set to “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is set to off. Inspect your thermostat to ensure it’s on, switched to the appropriate temperature and isn’t set to cool. Then try replacing the battery, if it has one. If everything looks accurate, check your furnace switch (check your manual if you’re hesitant about where it is) and inspect your fuses and circuit breaker. Make sure your gas is on. If the furnace still hasn’t kicked on, revisit your thermostat. If it’s a programmable model, confirm that it’s revealing the correct time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t know you’re home. Is a blockage causing your furnace to not work? Inspect your air filters to confirm they’re not jamming things up. Do you have any obstructed ducts, vents or cool air openings? Are all supply registers accessible? Is your exhaust flue open? If you’ve moved through this checklist and you’re still without heat, call Total Comfort at 201-891-1333 or set up an appointment online and we’ll get your home back to the toasty and cozy place it should be.