What to Look for in an AC Repair Technician

Cooling
Repair

The time has arrived to get your shorts out of storage, the weather is really heating up here in Franklin Lakes. Your AC will need to be prepped for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional identified and properly vetted before your AC has any problems surviving an incoming heatwave.

It would be optimal if you could just select the first number out of the phone book and be assured that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a shady repairman or the heat so the team at Total Comfort has some red flags to be on the lookout for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Ahead of Starting Work

A reputable company will provide you with an estimate before beginning any work. Any company demanding payment prior to starting work is a big red flag. Another request of a shady company is asking for payment in cash. This could lead to problems down the road having your problem fixed accurately or completely.

2) Quotes a Cost Ahead of Inspection

A technician may have an idea of what is going wrong with your air conditioner just by talking with you, but they won’t know for sure until they have actually inspected your system. Choose a company that will provide you with an estimate only following an inspection.

3) Refuses to Put it in Writing

If you’ve watched even 5 minutes of a court show on TV, you know you have to get it in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t have faith in them to accomplish the work. By getting a signed contract before work begins you’re ensuring that you and your contractor are on the same page and you’ll have no unexpected costs following the completion of your repair.

4) They aren’t licensed

Not every state requires that contractors are licensed, but most do. You can find out online and see if licenses are required in your state. If you are located in a state that requires licensing, by choosing a licensed company, you’re shielding yourself from a company that uses inexperienced workers. And any grievances or issues with the company you choose can be reported. If you come across a company that is operating without a license, there’s most likely a reason for that and you’ll want keep clear.

These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the Franklin Lakes area. The pros at Total Comfort are ready to get the project done right and earn your trust. Give us a call at 201-891-1333 or arrange an appointment up with us anytime using our online scheduler.

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