What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Total Comfort, we know that selecting a company you can believe in to do AC repair in Franklin Lakes is important. We understand how important it is to find a dependable company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? An experienced company with long-term employees is typically a good one.
  2. Is your company insured? Any expert that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can provide? A dependable company that can do AC repair should have a number of references they’ll gladly share with you. Check these references and figure out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can review all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your brand of equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Total Comfort a call at 201-268-5663. We’re happy to help!